The personal information we collect depends on how you interact with us, the Services you use, and the choices you make.

Information you provide directly. We collect personal information you provide to us. For example:

• Contact information. We collect name, username, email address, postal address, and phone number.
• Identification information. If you are a member or sign up to be a member, we may collect membership card photo, date of birth, identity document information (e.g., driver’s license, passport, or tax information), employer name (if you sign up for membership via your employer), and your membership number.
• Demographic information. In some cases, we request that you provide age or gender. We may request information regarding veteran status, or membership in associations or organizations that offer discounted memberships.
• Payment information. If you make a purchase or other financial transaction, we collect payment card numbers, financial account information, billing address, and other payment details.
• Feedback or response information. If you provide feedback through the Services, or if you respond to a survey or other communication from or its vendors, we collect your response information, including the content of your feedback or response message.
• Content and files. We collect the photos or other files you upload for us to provide Services you request (e.g., Photo Center). We also collect travel documents in order to arrange travel through Travel. If you send us email messages or other communications such as requests for customer support, fill out a form, or participate in a promotion, we will collect and retain those communications.
• Chat Features. When you use the virtual assistant or chat features on our Services, you provide consent for us to collect the content of your chat (that is, the words you type into the chat feature and the responses you receive).

Information we collect automatically. When you access or use our Services, we collect some information automatically. For example:

• Transaction and purchase information. When you make a purchase or return, or another financial transaction, we collect information about the transaction. This may include, among other things, product details, purchase price, date, tender type, location of the transaction, shipping/delivery details, and payment type and payment authorization. It may also include account notes about the transaction, including information that helps us prevent fraud, misuse of the Services, or illegal activity.
• Identifiers and device information. When you visit our internet-based Services or use our apps, our web servers automatically log your Internet Protocol (IP) address and information about your device, including unique device identifiers (such as MAC address); device type; and your device’s operating system and version, browser type and language, and other software including type, version, language, settings, and configuration, and mobile network information. As further described in the Cookies, Mobile IDs, and Similar Technologies section below, our websites, apps, and other online services store and retrieve cookie identifiers, mobile IDs, and other information.
• Geolocation information. We may collect or infer information about your approximate or precise location when you access or use the Services, visit our warehouses or services centers, or turn on Bluetooth, Wi-Fi or other geolocation functionality on your device.
• Guest Wireless Access. When you connect to guest wireless internet service provided at our locations, we automatically log your activity on that connection, including time, date, and duration of your connection and information that identifies your device. We use this information to protect our networks and to detect potential unauthorized activities.
• Usage and session information. We automatically log your activity on our websites, apps and other Services, including the URL of the website from which you came to our sites, pages you viewed, how long you spent on a page, access times, and other details about your use of and actions on our Services. We capture the screen images that you view and collect information about how you interact with particular screens with your keyboard, mouse, or other input device. We also collect information about what products and services you browse, search for, or otherwise express an interest in, and we track your activity on our Services where our advertising is served. We collect and use such information to evaluate the effectiveness of our Services and marketing, troubleshoot and improve our Services, provide customized marketing messages, customize our advertising, and personalize and improve your experience.
• Call recordings and chat transcripts. We record and store telephone calls and chat transcripts for a period of time when you interact with us by phone or chat, or if you provide us feedback about our Services.
• Video and other images. We use cameras in and around our warehouses and facilities to capture video and images. These may include images of persons inside or around our facilities and parking lots, and photographs of your face taken when checking out or retrieving products from lockers or at member service locations. This also may include facial images and measurements captured when you use the virtual eyeglasses feature on our website.
• Automated License Plate Readers. We may collect images of your license plate and other vehicle information if you drive or park on or near our facilities. For more information about our use and capture of license plate numbers, please see the Automated License Plate Recognition section of this notice.

Information we obtain from other sources. We may collect information about you from other sources that we may combine or link with information we have about you. We may combine information that we have collected offline with information we collect online. Information may also be collected by vendors acting on our behalf. These other sources include, for example:

• Primary member or accountholder. When a primary member or accountholder adds additional members to the membership account (including household members and business affiliate members), we obtain contact, identification and demographic information for these members from the primary member or accountholder.
• Commercial data brokers/sources. Commercial data brokers and aggregators provide us with information about you to supplement the information we collect. This includes marketing information and inferences, as well as information that assists us in preventing fraud or other illegal activities.
• Other companies with which you engage. We obtain information from companies that offer their products and services to members, including co-branded and joint venture relationships, Services suppliers, vendors, and product suppliers. These products and services may include auto services, insurance, installed home improvement products and services, wireless devices and services, travel services, and order and delivery services. These companies may disclose some information to us about your experience with them, such as the items or services you purchased and your contact information.
• Content you post online. Any information you post or disclose on message boards, chat, profile pages, blogs, and other services, including through social media outlets, may be collected, used, and disclosed by or its vendors as described in this Privacy Notice. Such information also is viewable by other users.
• Service providers. We may use vendors and service providers to collect or provide information to in connection with work they do on our behalf.

In some cases, California requires that we use different names to describe the categories of information that we collect. For more information about these categories, please see the "California Privacy Rights" section of this Privacy Notice.
Information we create or generate. We generate new information relating to you by analyzing data we collect, including using automated means and third-party sources, to create inferences about your likely preferences or other characteristics (“inferences”). For example, we may use information about your previous purchases to infer the types of products and services that may interest you in the future. We use such information to measure and improve our marketing efforts, including providing targeted advertising and other promotional materials to you.
Information concerning minors. We do not direct the Services to individuals under the age of eighteen (18). We do not knowingly collect personal information from individuals under 18 except as provided to us to make travel reservations, fulfill a prescription in the pharmacy, provide services in the optical department or hearing aid department or as part of our legal or risk management inquiries.

 Our site and our vendors, suppliers, and advertising providers use digital trackers. Digital trackers include cookies, pixels, and web beacons placed on our websites, advertising Identifiers accessed on your mobile device, and collection of your IP addresses when you use our Services. We use these trackers to collect personal information about you and your online activities over time and across different websites or services.
Why we use digital trackers.Digital trackers have different functions, including:

• Strictly Necessary trackers are needed for our websites or applications to function. They enable core functions like carrying out network transmissions and enabling you to log in to our systems. They also enable us to maintain your privacy choices by preventing advertising-related or other optional digital trackers from being placed on your browser or device. Strictly necessary cookies cannot be switched off through our Services.
• Functional trackers allow us to provide personalization and convenience features, such as remembering your login information or preferred warehouse location.
• Performance trackers allow us to count visits and traffic sources so we can measure and improve the performance of our Services. They help us to know which pages are the most and least popular and see how visitors move around the site.
• Targeted advertising trackers may be set through our services by us or by third party service providers and advertisers. We use these trackers to collect information about how you use our Services, as well as how you interact with advertisements and content on other websites. This information is used to provide you with advertisements tailored to your interests. If you do not allow these trackers on our Services, you may still receive advertisements, but you may receive less relevant advertising or content.

How to Manage Digital Trackers.You can opt out of digital trackers placed by our Services for targeted advertising by visiting our Cookie Settings page. Your choice to opt out of targeted advertising trackers is specific to the device, website, and browser you are using, and is deleted when you clear your browser’s cookies.
Because our Services rely on strictly necessary, functional, and performance trackers, you cannot opt-out of those trackers through Cookie Settings on our Services. In most cases, you can disable such trackers through your browser or device settings. If you choose to disable these trackers, it will affect how our Services function and may prevent you from using certain features.
You also may be able to opt out of use of your information for advertising by interacting directly with our analytics and advertising providers or by utilizing association opt-out mechanisms:

• NAI (http://optout.networkadvertising.org)
• DAA (http://optout.aboutads.info/)
• Google Analytics (at www.google.com/policies/privacy/partners/)

We use the personal information we collect for purposes described in this Privacy Notice or otherwise disclosed to you. For example, we use personal information for the following purposes:

• Product and service delivery. To provide our products and services, including: securing, troubleshooting, improving, and personalizing products and services, and processing, fulfilling, shipping, and delivering your orders.
• Business operations. To operate our business, such as: creating, maintaining, and renewing your membership, billing, accounting, improving our internal operations, securing our networks and systems, detecting fraudulent, illegal, or unauthorized activity, and monitoring trends, usage and activities in connection with our Services and warehouses.
• Product improvement, development and research. To improve our products, develop new products or features, and conduct research
• Personalization. To understand you and your preferences, to enhance your experience and enjoyment using our products and services and personalize your online experience and the advertisements you see when you use the Services or other platforms.
• Customer support. To send you information and notices about your membership account such as updates, order confirmations, delivery and pick-up notices, security alerts, and support and administrative messages.
• Marketing and advertising. To create marketing materials; to communicate with you about and other companies’ products and services, offers, promotions, rewards, contests, upcoming events, and other information about our products and services and those of other selected companies; and to display advertising to you.
• Legal, security and safety reasons. For legal, security and safety reasons, such as to protect our rights and the rights of our customers and members, protect the security of our systems and networks, enforce our policies, communicate product recalls or safety notices, or address legal and regulatory compliance obligations.
• For any other purpose described to you at the time information is collected.

We combine information we collect from different sources to achieve these purposes and to give you a more seamless, consistent, and personalized experience.

We disclose personal information we collect to complete your transactions, provide the Services, or fulfill orders or inquiries you have requested or authorized. For example, when you provide payment information to make a purchase, we will disclose that information with banks and other entities as necessary for payment processing, fraud prevention, credit risk reduction, or other related financial services. We may also disclose personal information for additional purposes, such as:

• Primary member or account-holder. Each membership account has a primary member or accountholder, authorized to add and remove additional household or business affiliate members and make account management decisions. We may disclose household or business affiliate members’ contact and purchase information to the primary membership account holder.
• Household or business affiliate members. In some circumstances, we may disclose primary members’ or accountholders’ contact and purchase information to household or business affiliate members associated with the account.
• Account administrators. If you designate an administrator to manage your account, we disclose contact information for primary and household account members with that administrator.
• Other companies with which you engage. When you request information about, or purchase products or services offered by, other companies as part of your membership, we disclose information with those companies. We do this so that they may provide you with their products and services, provide customer service, resolve complaints, provide installation and warranty services, and provide recall or emergency notices. We also may disclose information about you with companies that offer their products and services for our and their marketing purposes, such as co-branded companies or joint marketing partners. We may disclose contact information with these other companies so that we or they can notify you of product and service offerings, determine if you qualify for products or services, and evaluate new and existing products or services offerings
• Our affiliates and entities that belong to corporate group. We disclose personal information with our subsidiaries, corporate affiliates, and related companies under common control and ownership.
• Vendors, service providers and consultants. We disclose personal information to vendors or service providers working on our behalf for the purposes described in this Privacy Notice. For example, companies that help us:
  • Process, fulfill, ship and deliver your orders;
  • Provide customer service and resolve complaints;
  • Identify, investigate and prevent fraudulent transactions;
  • Provide installation and warranty services;
  • Communicate with you or provide recall or emergency notices;
  • Analyze data or member activity;
  • Design and execute our marketing campaigns, administer our promotions, or provide advertising services; or
  • Investigate and resolve claims.

• Suppliers. We disclose personal information to companies that supply the products and services sold by for their business and commercial purposes, including marketing.
• Marketing, advertising and analytics providers. We disclose information with other companies that conduct marketing and advertising services to promote our and our suppliers’ products and services. This includes directing digital (online) targeted advertising and other marketing offers, promotions, rewards, contests, upcoming events, and notices to you. We also may use images taken in or around our facilities in marketing materials and advertisements.
• Tobacco rebates for business members. For Business Members who purchase tobacco products for resale, we provide member name, address, brand name, and the amount of tobacco products purchased to the tobacco manufacturers’ representative to process retail incentives. If you are a Business Member in California and you do not want us to provide this information, you can contact us using the methods described in the “Your Privacy Choices” section below.
• Corporate transactions. We also may disclose personal information as part of a corporate transaction or proceeding such as a merger, financing, acquisition, bankruptcy, dissolution, or a transfer, divestiture, or sale of all or a portion of our business or assets.
• Employer-provided memberships. If your employer purchased your membership as an employee benefit, we may disclose your name, address, purchase history, and membership level or status with your employer.
• Other uses and disclosures. We also will access, transfer, disclose, and preserve personal information when we believe that doing so is necessary to:
  • Comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies;
  • Protect our companies, our shoppers, members, employees or the public; for example, to prevent attempts to commit fraud, or to help prevent the loss of life or serious injury of anyone;
  • Demonstrate our compliance with applicable laws and regulatory requirements:
  • Operate and maintain the security of our locations and systems, including to prevent or stop an attack on our computer systems or networks; or
  • Protect the rights or property of or others, including detecting, investigating, and preventing illegal or unauthorized activities, reporting such activities to law enforcement, and enforcing our agreements, terms, and policies.

  Deidentified Information. We may aggregate or deidentify information that is no longer personal information. Where we maintain deidentified information, we commit to maintaining and using such information in deidentified form, and will not attempt to reidentify such information except as necessary to evaluate the effectiveness of our deidentification policies and procedures and procedures.
  

We provide choices about the personal information we collect about you. The choices you make apply only to you and will not apply to household or business affiliate members associated with your membership account.
You can opt out of marketing communications. You can opt out of receiving promotional materials from by:

You can opt out of disclosures of your personal information. You may direct to stop disclosing personal information relating to you with third-parties for their marketing or other purposes by visiting our “Your Privacy Choices” webpage.
You can opt out of targeted advertising cookies and digital trackers by visiting the Cookie Settings page.
You can stop text messages (SMS) and mobile notifications. We will send you SMS (text) communications if you consent to receive them, including, for example, order and delivery status. We will also send you SMS (text) messages in case of emergency, urgent product recalls and other limited (non-marketing) instances as permitted by law. You can reply “STOP” to any SMS (text) message to cancel. We also may send push notifications or alerts to your mobile device through our app. You can stop these notifications by changing the settings on your mobile device.
You can stop use of device precise location information. If you use our mobile apps, we will ask for your consent to use your device's precise location information, and to enable features such as the digital membership card notifications. If you decline to consent to our use of your device's precise location information, we will not collect that information, but some app features may not work. You can withdraw your consent for use of precise location at any time by turning off the precise location feature for the app in your device settings.
You can opt out of tobacco information disclosures. If you are a Business Member in California and do not want us to disclose information about your tobacco purchases, you can let us know via any of the contact methods above.
You can get information about your membership and the personal information we may have collected about you through any of the contact methods listed above. To the extent permitted by applicable law, we reserve the right to decline requests that are unreasonable or excessive, where providing the information would be prohibited by law or could adversely affect the privacy or other rights of another person, or where we are unable to authenticate you as the person to whom the information relates.

You may have additional privacy rights under the law of the state in which you live. This section describes those rights for residents of Virginia, Colorado, Connecticut, and Nevada. If you are a resident of California, your privacy rights are described in the California Privacy Rights section below.
VIRGINIA, COLORADO, AND CONNECTICUTYou have the right to access, delete, and correct certain personal information we collect about you. When you request access to personal information, you have the right to receive that information in a portable and readily usable format. You also have the right to restrict the use of that personal information for targeted advertising, restrict the sale of that personal information, and control our use of personal information considered sensitive. You also have a right not to receive discriminatory treatment for the exercise of your privacy rights.
You or your authorized agent may submit a request to exercise your access, deletion, and correction rights by submitting a Data Rights Request or calling 1-800-605-3364. If we deny your request, you have the right to appeal our decision.
To opt out of targeted advertising and the sale or sharing of personal information, please visit our “Your Privacy Choices” webpage.
will request your consent for processing sensitive personal information. You may revoke your consent at any time. For example, you may revoke your consent to the use of device precise location information through our app by turning off the precise location feature in the app settings on your device.
NEVADAResidents of Nevada have the right to opt out of the sale of certain types of their information to other companies who will sell or license their information to others.

NOTICE AT COLLECTION FOR CALIFORNIA RESIDENTS
You have the right under the California Consumer Privacy Act (“CCPA”) to receive notice of the categories of personal information we collect, the purposes for which those categories of personal information will be used, and how we determine the length of time for which the personal information is maintained. You are also entitled to receive notice regarding your rights under the CCPA.
Collection, Use, and Retention of Personal Information
As a California resident, you have the right to receive notice of the categories of personal information we collect, the sources from which we receive personal information, and purposes for which we use personal information.
California law also requires us to provide information regarding the criteria we use to determine the length of time for which we retain personal information. We utilize the following criteria to determine the length of time for which we retain personal information:

• The business purposes for which the information is used, and the length of time for which the information is required to achieve those purposes;
• Whether we are required to retain the information, or the information is otherwise necessary, in order to: comply with legal obligations or contractual commitments: defend against potential legal claims: detect or prevent potential illegal activity or actions in violation of policies and procedures; secure our systems and online environment; or protect health and safety;
• The privacy impact on individuals of ongoing retention; and
• The manner in which information is maintained and flows through our systems, and how best to manage the lifecycle of information in light of the volume and complexity of the systems in our infrastructure.

Individual pieces of personal information such as those listed above may exist in different systems that are used for different business or legal purposes. A different maximum retention period may apply to each use case of the information. Certain individual pieces of information may also be stored in combination with other individual pieces of information, and the maximum retention period may be determined by the purpose for which that information set is used.
The following chart provides information about what we collect, how we use it, and additional retention considerations that arise when we apply these criteria to such information. California law requires us to provide this information using the categories enumerated in the law. Some elements of personal information may fall into multiple categories. 

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY

LabGradeCBD, together with its subsidiaries and affiliates (“”), provides you access and use of our websites, including .com and other Internet sites, mobile applications, and social media sites operated by or for  (collectively, the “Sites”), subject to your compliance with these terms and conditions of use (the “Site Terms”). By accessing, browsing, and using the Sites, you agree to be bound by the Site Terms and all applicable law. If you do not agree to be bound by the Site Terms and applicable law each time you use the Sites or you do not have the authority to agree to or accept these Site Terms, you may not use the Sites.

Additional policies and terms apply to use of specific portions of the Sites and to the purchase of certain Merchandise or Services and are included as part of the Site Terms. Please refer and review all additional specific terms and conditions, including the terms at Shopping .com.

The Site Terms apply exclusively to your access to, and use of, the Sites and do not alter in any way the terms or conditions of any other agreement you may have with  for products, services, or otherwise.

has adopted a Privacy Policy that you should refer to in order to fully understand how we use and collect information. To learn about 's privacy practices, please refer to the Privacy Policy section of the Sites.

reserves the right to modify these Site Terms in our sole discretion from time to time and only  has the right to do so. If the Site Terms are changed, we will post the new terms on the Sites and note the date they were last updated. Any changes or modification will be effective upon posting of the Site Terms as revised, and your use of the Sites following the posting will constitute your acceptance of the new Site Terms.

The Site is operated by a U.S. entity and is governed by the state and federal laws of the United States. The laws of your jurisdiction may be more or less strict than the laws that apply to the Sites. If you access the Sites from outside the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction.

You may not use the Sites or ’s services if you are the subject of U.S.sanctions or of sanctions consistent with U.S. law imposed by the government of the country where you are accessing the Sites or using ’s services. You are responsible for compliance with all U.S. or other export and re-export restrictions that may apply to goods, software, technology and services.

grants you a limited license to make personal use only of the Sites. Such grant does not include, without limitation: (a) any resale or commercial use of the Sites or any Site Materials (defined below); (b) modification, adaptation, translation, reverse engineering, decompilation, disassembly or conversion into human readable form any of the Site Materials not intended to be so read, including use of or directly viewing the underlying HTML or other code from the Sites except as interpreted and displayed in a web browser; (c) copying, imitating, mirroring, reproducing, distributing, publishing, downloading, displaying, performing, posting or transmitting any Site Materials (including any  trademarks) in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise; (d) the collection and use of any product listings or descriptions; (e) making derivative uses of the Sites and any Site Materials; or (f) use of any data mining, bots, spiders, automated tools or similar data gathering and extraction methods, directly or indirectly, on the Site Materials or to collect any information from the Sites or any other user of the Sites. Except as noted above, you are not conveyed any right or license by implication, estoppel, or otherwise in or under a patent, trademark, copyright, or proprietary right of  or any third party. You may not use any meta tags or any other “hidden text” utilizing 's name, trademark, or product name without our express written consent. “Site Materials” means all materials on the Sites, including, without limitation, trademarks (as specifically defined in these Site Terms), design, product description, HTML text, graphics, other files, photographs, codes, software layout, design forms and the selection and arrangement thereof.

We may terminate this license and your use of or access to the Sites if you make or permit any unauthorized use of the Sites. Such actions by you may violate applicable law including, without limitation, copyright laws, trademark laws (including trade dress), and communications regulations and statutes. We reserve the right to have all violators prosecuted to the fullest extent of the law.

Shop Cards (formerly known as “ Cash Cards”), whether physical or electronic, are issued by  Wholesale Corporation. Use of the card constitutes acceptance of the following terms:

• • the card may be used only for making purchases      of merchandise or gasoline at any  location in the United States, Puerto      Rico, and Canada, or on .com and .ca;
• • neither  Wholesale Corporation nor its affiliates      are responsible for use of the card without your permission; and
• • balances cannot be applied as payments to any      account or redeemed for cash, except as required by law.

For balance inquiry for a  Shop Card, visit .com.

• a. Via Digital Membership Card (Warehouses)

Card to your Digital Membership Card, you may utilize the app to make payments at  warehouse locations in the U.S., including Puerto Rico. When you scan your Digital Membership Card at checkout, you can charge your transaction to your saved payment method. If you download the  mobile app and link your  Anywhere Visa® 

• b. Via  Pay ( Gas Stations)

If you use a  Pay fob and link your credit card or other accepted payment method to it, you may utilize the  Pay fob to facilitate transactions and make payments at  gas stations. When you scan your  Pay fob at a  gas station, your default payment method will be charged. You can select your default payment method during set-up of your  Pay fob. Fobs are the property of  and must be returned upon request.

As used in these Site Terms, payments through either the Digital Membership Card or the  Pay fob are referred to as “Mobile Payments”. Mobile Payments are processed by third parties that will receive your payment information. To keep your financial data secure, we do not store full credit card information.

reserves the right at any time to discontinue or suspend Mobile Payments or where they are accepted.

Subject to applicable law, we: (a) reserve the right to change the goods and services advertised or offered for sale through the Sites, the prices or specifications of such goods and services, and any promotional offers and any other Site Materials at any time and from time to time without any notice or liability to you or any other person; (b) cannot guarantee that goods or services advertised or offered for sale on the Sites will be available when ordered or thereafter; (c) reserve the right to limit quantities sold or made available for sale; (d) do not warrant that the Site Materials (including without limitation product descriptions or photographs) are accurate, complete, reliable, current or error-free; and (e) reserve the right to cancel, to terminate or not to process orders (including accepted orders) where the price or other material information on the Sites is inaccurate or when we recognize abuse of our policies. If we do not process an order for such reason, we will advise you that the order has been cancelled and will either not charge you or will apply credit to the payment type used in the order. Some jurisdictions may not allow the exclusions and disclaimers of certain implied warranties, so some of the provisions of this section may not apply to you. Where required by law, taxes applicable to merchandise you are purchasing will be added to your order.

If you use a password to access the Sites or any portion of it, then you are responsible for maintaining the confidentiality of the password and for restricting access to the device you use to access the Sites, and you agree to accept responsibility for all activities that occur on your account or with your password. In the event that the confidentiality of your account or password is compromised in any manner, you will notify  immediately.  reserves the right to take any and all action, as it deems necessary or reasonable to maintain the security of the Sites and your account, including without limitation, terminating your account, changing your password or requesting information to authorize transactions on your account. While  takes prudent steps to protect your account and the Sites, it cannot protect your information outside of the Sites. For example, when  communicates with you via unencrypted email from time to time, the communication is not secure, is not stored securely, and the information contained may be viewed by others. You acknowledge that by requesting information by email, you agree that we may transmit it to you from time to time and store it in an unencrypted form and manner.  may rely on the authority of anyone accessing your account or using your password and in no event will  be held liable to you for any liabilities or damage resulting from or arising out of (i) any action or inaction of  under this provision; (ii) any compromise of the confidentiality of your account or password; and (iii) any unauthorized access to your account or use of your password.

All Site Materials are owned by us and others and are protected by United States and international copyright, trademark and other laws.

LabGradeCBD (and other trademarks owned by ), and their respective designs and/or logos are either trademarks or registered trademarks of  and may not be copied, imitated or used, in whole or in part, without the prior written permission of . In addition, all page headers, custom graphics, button icons, and scripts are trademarks, and/or trade dress of , and may not be copied, imitated, or used, in whole or in part, without the prior written permission of . All other trademarks, registered trademarks, product names and company names or logos mentioned herein are the property of their respective owners.

Except as stated in the Site Terms, none of the materials and intellectual property described in these Site Terms (including the Site Materials) may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of  or the respective intellectual property owner. You may electronically copy and print to hard copy portions of the Sites for the sole purpose of using materials it contains for informational and non-commercial, personal use only. Any other use of the materials in the Sites (including any commercial use, reproduction for purposes other than described above, modification, distribution, republication, display, or performance), without the prior written permission of , is strictly prohibited.

To notify us of a suspected copyright infringement, write to us at:

Wholesale
Legal Department
999 Lake    Drive
Issaquah, WA 98027

Include the following (please consult your legal counsel or see Section 512(c)(3) of the Digital Millennium Copyright Act to confirm these requirements):

• a. The physical or electronic signature of the      owner or someone authorized to act on behalf of the owner of an exclusive      right that is allegedly infringed.
• b. A description or identification of the      copyrighted work you claim has been infringed.
• c. A description of the material that is claimed      to be infringing, and information reasonably sufficient to allow us to      find it.
• d. Your address, telephone number, and e-mail      address.
• e. A statement that you have a good faith belief      that use of the material in the manner complained of is not authorized by      the copyright owner, its agent, or the law.
• f. A statement, under penalty of perjury, that      the information in your notice is accurate, and that you are the copyright      owner or authorized to act on behalf of the owner.

Repeated violations of others' copyrights may result in a loss of privileges.

Any software, including any files, images incorporated in or generated by the software, and data accompanying the software (collectively "Software"), that may be made available on the Sites is licensed to you by  on a non-exclusive and limited basis.  shall retain full and complete title and all intellectual property rights to Software. You shall not copy, distribute, sell, modify, decompile, reverse engineer, disassemble or create derivative works from any Software.

You are granted a limited, non-exclusive right to create a hypertext link to the home page only of the Sites, provided such link does not portray  or any of its products and services in a false, misleading, derogatory, or otherwise defamatory manner. This limited right may be revoked at any time. You may not use, frame or utilize framing techniques to enclose any  trademark, logo or other proprietary information, including the images found at the Sites, the content of any text or the layout/design of any page, or form contained on a page without 's express written consent. All other linking is prohibited without prior consent from . Except as noted above, you are not conveyed any right or license by implication, estoppel, or otherwise in or under any patent, trademark, copyright, or proprietary right of  or any third party.

makes no claim or representation regarding, and accepts no responsibility for, the quality, content, nature or reliability of websites accessible by hyperlink from the Sites, or websites linking to the Sites.

If you register on the Sites, you agree that any information you provide to us will be current, accurate and complete, and you will promptly update this information if it changes.

You agree that any materials, including but not limited to questions, comments, suggestions, ideas, plans, notes, drawings, original or creative materials or other information, provided by you in the form of email or submissions to , or postings on the Sites (“Submissions”) are non-confidential (subject to our Privacy Policy) and that you remain solely responsible and liable for your Submissions. You further hereby grant (or warrant that the owner of the Submissions has granted) to us and our assigns a perpetual, royalty-free, irrevocable, unrestricted, non-exclusive, world-wide, assignable, sub-licensable, right and license to use, copy, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, display and otherwise exploit the Submissions or any ideas, concepts, know-how or techniques associated with the Submissions for any purpose whatsoever, commercial or otherwise, using any form, media or technology now known or later developed, without providing compensation to you or any other person, without any liability whatsoever, and free from any obligation of confidence or other duties on our part or of our assigns, and you hereby waive all moral rights, or agree, represent and warrant that all moral rights in the Submissions (including without limitation the rights of paternity, attribution and integrity) are irrevocably waived, in favor of us and our assigns. The foregoing license does not apply to the Photo Content defined and described in Section 4 below.

By using the Sites, you agree not to do any of the following:

• i. Upload to, distribute, create through or      otherwise publish through the Sites any Submission ("Content")      that is unlawful, libelous, defamatory, obscene, pornographic, indecent,      lewd, harassing, threatening, invasive of privacy or publicity rights,      abusive, inflammatory, contains nudity, or is otherwise objectionable;

• ii. Upload or transmit any Content that would constitute or      encourage a criminal offense, violate the rights of any party, or that      would otherwise create liability or violate any local, state, national, or      international law, including without limitation, the regulations of the      U.S. Securities and Exchange Commission, any rules of any securities      exchange such as the New York Stock Exchange, the American Stock Exchange,      or the Nasdaq Stock Market;

• iii. Upload or transmit any Content that may infringe any patent,      trademark, trade secret, copyright, or other intellectual or proprietary      right of any party. By posting any Content, you represent and warrant that      you have the lawful right to distribute and reproduce such Content;

• iv. Impersonate any person or entity or otherwise misrepresent your      affiliation with a person or entity;

• v. Upload to, distribute or otherwise publish through the Sites any      Content such as charity requests, petitions for signatures, chain letters      or letters relating to pyramid schemes, advertising or solicitations for funds,      political campaigning, mass mailings, any form of unsolicited commercial      email or "spam" (regardless of whether the email itself complies      with the requirements of federal or state law for sending commercial      email), or offering or disseminating fraudulent goods, services, schemes      or promotions;

• vi. Upload any Content that contains any private or personal      information of a third party without such third party’s consent; and

• vii. Disseminate any harmful content of any kind, including without      limitation, viruses, Trojan horses, worms, time bombs, zombies, cancel      bots or any other computer programming routines that may damage, interfere      with, surreptitiously intercept or expropriate any system, program, data      or personal information.

will continue to provide free, unlimited storage of online photos or image files (“ Content”) that were submitted to our online Photo Center,  DVD, and Business Printing services (“Photo Services”) prior to January 28, 2023. Other services that were previously available in our Photo Services (printing photos, creating photo books or calendars, etc.) are no longer offered on our Sites. Prior to January 31, 2024, you can elect to transfer your Photo Content to a provider selected by , or download your photos to your personal computer.

After January 31, 2024, or prior to that date if your  membership becomes inactive or is terminated for any reason or if you elect to transfer or download your Photo Content, you will not be able to access, and  may delete, the Photo Content you have stored through the Photo Services.

For clarity, the Content restrictions in Section 3 above also apply to Photo Content. You are solely responsible for maintaining backup copies of all Photo Content.  will not liable or responsible to you for any damages or losses that result from your inability to access or use Photo Content.

You hereby grant  a universal, nonexclusive right to copy, display, modify, transmit, make derivative works of and distribute your Photo Content solely for the purpose of providing the Photo Services described above.

All access to and use of the Sites are governed by and subject to the Site Terms. We have the right, but not the obligation, to monitor any activity and Content associated with forums and interactive areas on the Sites. We may access at any time and use internally for any lawful purpose information stored on our systems, including the content of any emails or other communications. We may disclose such information to any third party including law enforcement agencies to protect our rights or property in response to legal process, or in a good faith belief that such disclosure is justified or required in an emergency situation. We may investigate any reported violation of our policies or complaints and take any appropriate action that we deem appropriate.  has the right, but not the obligation, to take any action we deem appropriate, including but not limited to action to issue a warning, suspend or terminate your access and use of the Sites and related services at any time, and block, remove or edit any communication and materials that  believes in its sole discretion may violate applicable law, the Site Terms or a third party's rights.  takes no responsibility and assumes no liability for any Content posted or uploaded by you or any third party, or for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter.

You represent and warrant that you have and will retain all rights necessary to grant the licenses to  under these Terms. You remain solely liable for the Content or other information you upload or transmit to the discussion forums or interactive areas of the Sites, including the Photo Services. You agree to indemnify and hold harmless  and its parents, employees, agents and representatives from any third-party claim, action, demand, loss, or damages (including attorneys' fees) arising out of or relating to your conduct, your actual or attempted violation of these Site Terms or any applicable law, your Submissions (including Content and Photo Content), your violation of any rights of a third party, or the acts or omissions of a third party who has authority to access or use the Sites on your behalf or arising out of your violation of these Site Terms.

The following terms and conditions apply to the  Audiobooks application and service (“Audiobooks Service”):

When you purchase  Audiobooks content, you will receive an introductory email with instructions to access an account that is automatically created for you. To use the Audiobooks Service, you must log into your  Audiobooks account, either on the  Audiobooks app or the  website. You may change your account information at any time. To create an account, you must be at least 18 years old, or be at least 13 years old with the consent of a parent or guardian.  may suspend or terminate your  Audiobooks account at any time for any reason, with notification to you. You are legally responsible for the actions anyone takes that are associated with your account.

The Audiobooks Service does not support in-app purchasing. To purchase content, you must purchase or be gifted a  digital audiobook title or bundle via .com, subject to these Site Terms. You will then receive an email with a link to the  Audiobooks app to redeem your content.  may offer free titles to users. Purchased titles and free titles are yours to keep in perpetuity.

Due to licensing agreements with publishers, we will occasionally add and remove audiobook titles from .com. However, we will continue to support each title you have already paid for or been gifted, even if that title is subsequently removed from the catalog.  has no responsibility for and makes no endorsement of the content of any audiobook on  Audiobooks. You may be exposed to content that you find inaccurate, offensive, or objectionable. If you have any concerns with the content of any title, let us know by calling  customer service at 1-800-955-2292.

You can access the content you have purchased or been gifted via the  Audiobooks app. There may be temporary interruptions to the Audiobooks Service due to maintenance, repairs, or implementation of new services. Some media content may not be available to you to access or use via the app. There is also a risk of loss of media content when you download, access, or archive it via the app.

The Audiobooks Service utilizes digital rights management (“DRM”) protections that control the copying of the digital content. You agree not to remove, circumvent, disable, or otherwise interfere with any DRM protections or other security-related features. You agree to respect the intellectual property rights of authors, publishers, and  Audiobooks. You are not granted any intellectual property rights in the Audiobooks Service or the content available on it.

The Audiobooks Service may contain certain social features, such as access to third party social networking platforms or features that allow you to post, publish, communicate or share information with other people (for example, book reviews, book annotations, etc.). The Audiobooks Service may also contain direct in-app links to third-party websites. Use of third-party sites is subject to their other terms and conditions. Any information posted, published, communicated, or shared with third-party sites is shared at your own risk. You are solely responsible for any privacy settings on any third-party sites accessed via the Audiobooks Service.

The Sites, and any documents issued by us and available through the Sites, may contain statements which constitute forward-looking statements within the meaning of the U.S. Private Securities Litigation Reform Act of 1995. Forward-looking statements include all passages containing verbs such as "aims," "anticipates," "believes," "expects," "intends," "plans," "predicts," "projects," or "targets" or nouns corresponding to such verbs. Forward-looking statements also include statements or other passages primarily relevant to expected future events or that can only be evaluated by events that will occur in the future. These forward-looking statements are based on the opinions and estimates of management at the time the statements are made and are subject to certain risks and uncertainties that could cause the actual results to be materially different from those anticipated in or implied by the forward-looking statements. Information about factors that could potentially affect our results is contained in the reports we file with the Securities and Exchange Commission, including but not limited to any risk factors we identify in our Annual Report on Form 10-K, Quarterly Reports on Form 10-Q or current Reports on Form 8K. Forward-looking or other statements speak only as to the date they were released.  undertakes no obligation to update forward-looking or other statements to reflect events or circumstances that occur after the date the statements were made. In addition, please note that information contained in the Sites shall not be included as part of, or incorporated by reference into (nor shall it be deemed to be a part of or incorporated by reference into), any prospectus or offering memorandum of  used in connection with the offering or sale of securities.

From time to time,  provides earnings or other financial information to the public via webcasts or conference call. Unauthorized recording or downloading of these is not permitted. Any rebroadcast or rewebcast of these events is prohibited without the express prior consent of . Information provided is only accurate as of the date of the event. While  attempts to ensure your access and use of the Sites are safe,  cannot and does not represent or warrant that the Sites or their servers will be error-free, uninterrupted, free from unauthorized access (including third party hackers or denial of service attacks), or otherwise meet your requirements.

We provide links and access to third party websites or services that contain information that is provided as a service to those interested in the information.  neither regularly monitors nor assumes responsibility for the content of third parties' statements or websites. Accordingly,  does not endorse or adopt these websites or any information contained therein.  makes no representations or warranties whatsoever regarding their accuracy or completeness.

You must be at least 13 years of age to access or use the Sites. This website is designed for and intended for use by adults. If you are under 18, you may use the Sites only with involvement of a parent or guardian. If you are a parent or legal guardian, you must monitor and supervise the use of this site by children, minors and others under your care. You agree to be responsible for their use of the Sites.

THE SITES AND THE MATERIALS PROVIDED HEREIN ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.  DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT WITH RESPECT TO THE SITES AND MATERIALS, CONTENT, SERVICES AND PRODUCT ON THE SITES.  DOES NOT REPRESENT OR WARRANT THAT MATERIALS IN THE SITES ARE ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE.  IS NOT RESPONSIBLE FOR TYPOGRAPHICAL ERRORS OR OMISSIONS RELATING TO PRICING, TEXT OR PHOTOGRAPHY.  DOES NOT REPRESENT OR WARRANT THAT THE SITES OR THEIR SERVER(S) ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU EXPRESSLY AGREE THAT USE OF THE SITES, INCLUDING ALL CONTENT, DATA OR SOFTWARE DISTRIBUTED BY, DOWNLOADED OR ACCESSED FROM OR THROUGH THE SITES IS AT YOUR SOLE RISK.

FURTHERMORE, THE SITE AND THE MATERIALS PROVIDED HEREIN ARE PROVIDED WITH THE UNDERSTANDING THAT ORDERS ARE NOT MADE PURSUANT TO ANY COVERED FEDERAL, STATE OR LOCAL GOVERNMENT CONTRACT THAT WOULD IMPOSE GOVERNMENT CONTRACTING OBLIGATIONS ON  BY NATURE OF THIS SALE. ANY ITEMS PROVIDED IN CONNECTION WITH THIS PURCHASE ARE NOT INTENDED FOR DISTRIBUTION OR RESALE TO ANY FEDERAL, STATE OR LOCAL GOVERNMENT AGENCIES.

SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED TERMS IN CONTRACTS WITH CONSUMERS, SO SOME OR ALL OF THE DISCLAIMERS IN THIS SECTION MAY NOT APPLY TO YOU.

Reference to any products, services, processes, or other information, by trade name, trademark, manufacturer, supplier, or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by .

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL  BE LIABLE FOR ANY SPECIAL, PUNITIVE, EXEMPLARY, INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS, OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), OR OTHERWISE, ARISING OUT OF OR IN ANY WAY RELATED TO ’S OPERATION OF, OR YOUR USE OF, THE SITES, EVEN IF  OR ITS AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBLITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE AGGREGATE LIABILITY OF  [WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY] ARISING OUT OF OR RELATING TO ’S OPERATION OF THE SITES EXCEED $100.

THE LIMITATIONS SET FORTH IN THIS SECTION WILL NOT LIMIT OR EXCLUDE LIABILITY FOR THE GROSS NEGLIGENCE, INTENTIONAL MISCONDUCT OR FRAUD OF  IN CONNECTION WITH OPERATING THE SITES.

These Site Terms shall be governed by and construed in accordance with the laws of the State of Washington applicable to agreements made and entirely to be performed within Washington, without resort to its conflict of law provisions. Regardless of where you access the Sites, you agree that any action at law or in equity arising out of or relating to the Site Terms shall be filed and adjudicated only in the federal or state courts located in Seattle, Washington, and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction and venue of such courts over any suit, action or proceeding arising out of the Site Terms.

Notwithstanding any of the Site Terms,  reserves the right, without notice and in its sole discretion, to terminate your license to use the Sites, and to block or prevent future access to and use of the Sites if you violate any of these Site Terms or ’s policies. Upon termination, these Site Terms shall still apply.

When you visit the Sites, chat with us or send email to us, you are communicating with us electronically. You consent to receive communications from us electronically and agree that we may communicate with you by chat, email, or by posting a notice on the Sites. You agree that we may treat specific actions by you, such as checking boxes to receive email updates, sending us an email directly or through the .com site, providing an email address in a chat conversation, or leaving a telephone message with an email address for customer service to respond to a query about your account, as a request that we communicate personal financial or medical information with you by unencrypted email. You acknowledge and agree that unencrypted email sent over the Internet is not secure and may be read by others, and you agree that when you request that we send you email you are authorizing us to transmit and disclose your information (including your personal financial or medical information) from time to time in an unencrypted manner. You further acknowledge that emails sent with this information are not stored in a secure manner. Your options, including your right to opt-out of receiving certain kinds of emails from us, are further described in our Privacy Policy and in our Notice of Privacy Practices: Pharmacies & Health Care Centers.

This electronic document and any other electronic documents, policies and guidelines incorporated herein will be: (i) deemed for all purposes to be a "writing" or "in writing," and to comply with all statutory, contractual, and other legal requirements for a writing: (ii) legally enforceable as a signed writing as against the parties subject to the electronic documents; and (iii) deemed an "original" when printed from electronic records established and maintained in the ordinary course of business. Electronic documents introduced as evidence in any judicial, arbitration, mediation or administer of proceeding will, if established and maintained in the ordinary course of business, be admissible to the same extent as business records in written form that are similarly established and maintained.

If any provision of the Site Terms is found to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed to be severed from the rest of these Site Terms and shall not affect the validity and enforceability of any remaining provisions.

No waiver, express or implied, by either party of any breach of or default under these Site Terms will constitute a continuing waiver of such breach or default or be deemed to be a waiver of any preceding or subsequent breach or default.